3PL Warehouse & Fulfillment Center in Los Angeles

3PL (Third-Party Logistics) is when you outsource your warehousing, fulfillment, and shipping operations to a specialized provider like Logix Fulfillment. We receive your inventory, store it in our facility, and handle picking, packing, and shipping orders directly to your customers—allowing you to focus on growing your business.

We integrate seamlessly with all major e-commerce platforms including Shopify, Amazon, Wayfair, WooCommerce, BigCommerce, Walmart Marketplace, eBay, and more. Our API also allows custom integrations for unique business needs.

Onboarding timelines depend on SKU count, integrations, and inventory arrival. This includes inventory receiving, system integration, and test orders. Our dedicated onboarding team guides you through every step of the process.

We maintain a 99.9% order accuracy rate and offer same-day shipping for orders placed before our daily cutoff. With strategically located facilities, most domestic orders arrive within 2-3 business days.

Yes, we provide full returns management including receiving, inspecting, restocking, and processing exchanges. We can also handle custom return workflows based on your brand's policies.

We handle a wide range of products including apparel, electronics, beauty products, home goods, supplements, and more. Our facility is fully racked, dry, ambient, and sprinkler-equipped to safely store diverse inventory.

Our real-time dashboard gives you complete visibility into inventory levels, order status, shipping tracking, and performance analytics. You'll receive automated alerts for low stock and can access detailed reports anytime.

We're a solar-powered green warehouse committed to sustainability. Beyond our eco-friendly operations, we offer personalized service, competitive pricing, and the flexibility to scale with your business—from 100 orders to 100,000+ orders per month.

When you onboard with Logix Fulfillment, you're assigned a named account manager who works on the floor of our Vernon warehouse — not in a remote call center. They learn your SKUs, packaging standards, carrier preferences, and seasonal patterns so requests don't have to be re-explained. You receive their direct phone number and email on day one, and they coordinate every department (receiving, pick/pack, shipping, returns, billing) on your behalf.

Email and phone messages during business hours (Mon–Fri, 8:00 AM – 4:30 PM PT) are acknowledged within 1 hour and most operational questions are resolved the same day. Urgent shipping or receiving issues raised before our daily cutoff are addressed in real time, since your manager is physically steps away from your inventory.

Every account is backed by a secondary account manager and an operations supervisor who share full visibility into your account notes and SOPs. If your primary contact is out, your backup picks up immediately — you never get bounced to a generic support queue.

Step 1: Contact your account manager directly. Step 2: If unresolved within the agreed SLA, escalate to the Operations Supervisor (introduced at onboarding). Step 3: For unresolved or systemic issues, escalation goes to the Director of Operations, and finally to ownership. Because we're owner-operated, leadership is on-site and reachable — typically within the same business day.

Both. Your account manager runs proactive weekly or bi-weekly reviews covering inventory levels, shipping performance, exceptions, and upcoming promotions or receipts. The goal is to surface issues before they become problems — not just to react when something breaks.